Privacy Policy
Welcome to Cozymassagetherapyathome.com. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.
1. Information We Collect
We may collect the following types of personal information:
Contact Details: Name, phone number, email address, and address when you book an appointment or contact us.
Booking Information: Type of massage, preferred date/time, location, and any custom notes.
Device Information: IP address, browser type, and device information through cookies (for analytics and service improvement).
Communication History: Any emails, chats, or WhatsApp conversations between you and our team.
2. How We Use Your Information
We use your information for the following purposes:
To confirm and manage your massage bookings.
To provide personalized services and follow-ups.
To respond to your inquiries or feedback.
To send appointment reminders and promotional offers (only with your consent).
To improve our website, services, and customer experience.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it with:
Our verified massage therapists, strictly for service delivery purposes.
Service providers who help us operate the website or manage bookings (e.g., WhatsApp, email platforms).
Government authorities or legal entities when required by law or legal process.
4. Data Security
We take data protection seriously. We use industry-standard measures including SSL encryption and secure databases to protect your personal information from unauthorized access, misuse, or loss.
5. Cookies & Tracking
Our website may use cookies to enhance your browsing experience. Cookies help us analyze website traffic, remember your preferences, and provide relevant content. You can disable cookies in your browser settings at any time.
6. Your Rights
You have the right to:
Request access to the personal information we hold about you.
Ask us to correct or delete inaccurate or outdated information.
Withdraw your consent for marketing communications at any time.
To exercise these rights, email us at: cozymassagetherapyathome@gmail.com
7. Third-Party Links
Our website may contain links to third-party websites like WhatsApp or Google Maps. We are not responsible for the privacy practices or content of these external sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. The latest version will always be available on this page with the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Email: cozymassagetherapyathome@gmail.com
Phone: +91 99075 97094